The site is experiencing issues and is unable to fulfill your request at this time. If this problem persists please contact customer support. What is configuration management (CM)? Configuration management (CM) is the detailed recording and updating of information that describes an enterprise's hardware and software. Such information typically includes the versions and updates that have been applied to installed software packages and the locations and network addresses of hardware devices. Special configuration management software is available. When a system needs a hardware or software upgrade, a computer technician can access the configuration management program and database to see what is currently installed. The technician can then make a more informed decision about the upgrade needed. 4 Chapter 1 Definition of Configuration Management Used in This Book.By submitting your personal information, you agree that Tech. Target and its partners may contact you regarding relevant content, products and special offers. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy. An advantage of a configuration management application is that the entire collection of systems can be reviewed to make sure any changes made to one system do not adversely affect any of the other systems. Configuration management is also used in software development, where it is called Unified Configuration Management (UCM). Using UCM, developers can keep track of the source code, documentation, problems, changes requested, and changes made. Service Asset and Configuration Management process is closely related to Change Management and Release and Deployment Management processes. Service Asset and Configuration Management. Configuration Management Tools. Configuration Management (CM) tools come in several forms. Automated CM tools can help. Configuration Management the Heart of ITSM Processes. Configuration Management Tools Administrator. Directory of Sites relevant for Software Development / Configuration Management Tools. The most useful links to Processes - Methods - Tools - Services. Software configuration and change management tool. Whether you maintain 5,000 machines or five, configuration management tools make the job easier.
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